I read with interest the article regarding thieves removing parcels from the front door steps of homes after deliveries by UPS and USPS. We have experienced this in our neighborhood in the past and work to be diligent to discourage this from happening.

What I find interesting in the article is that the victim was home at the time of the delivery. From our personal experience, not only is the doorbell not rung, but the USPS may not even get the parcel to the front door, leaving it on the sidewalk 8-plus feet from the door. It seems a good customer service gesture would be to place the package to the side of the door and ring the doorbell. We have trained our regular UPS driver to do this, but seasonal drivers and USPS deliveries seem to pass up the great opportunity for customer service. I can always put a note on the button if I have a sleeping baby.

Sam Weirbach

Redmond