City launches new E-Track system
December 28, 2012 · Updated 10:44 AM
The city's new E-Track system will provide an integrated web portal to submit, track and manage a variety of development projects and services using one web application. Redmond is among the first cities in the region to adopt this technology.
"We wanted to centralize our permitting and land management processes into one integrated system that could scale and grow as our needs evolve," said Redmond Planning Director Rob Odle.
E-Track provides anytime, anywhere access and these services can be accessed at home or the office. It provides customers the ability to access permits, plan cases (i.e. land use) and business license information; request inspections on specific permits; view the day's inspections; perform global permit and plan case searches by address, parcel or permit type and subscribe to permits or plan cases to receive current updates associated to those projects.
"We see E-Track as an exciting way to expand connections between projects and services while enhancing the city's focus on economic vitality yet remaining business and citizen friendly," said Redmond Mayor John Marchione. "With the continued growth and development within our two urban centers, downtown and Overlake, the new E-Track system will significantly streamline business practices for permitting and land management."
Redmond will also implement a second portal known as E-Review. This web portal will allow individuals to electronically submit plans, reports and other supporting documents associated to active permits. In addition, the site allows for two-way communication with city staff.
To facilitate this transition, the City of Redmond's Planning Department staff will offer educational training sessions on E-Track and provide instructional materials, which can also be found at www.redmond.gov/e-track.