Web feedback on Southeast Redmond post office
January 25, 2013 · Updated 1:03 PM
• I am not at all happy with this move. The new location is very inconvenient. Even worse, they have not added new drop boxes in other areas. The drop box in the parking lot of the QFC by Bella Bottega is regularly full to overflowing — a horrible security risk — even though they pick up mail daily there. I called the post office and confirmed this with the manager. There is so much demand for a drive-up drop box in an actual convenient location that people are overstuffing the very few available. I’ve started a Facebook campaign to add more drive-up boxes, but a move back to downtown Redmond would be even better.
• There is a steady flow of people to the new post office because everyone who left for the post office five months ago has now found their way out of the woods to the new post office. There aren’t as many complaints because most haven’t made it back home yet! The retrofit is poor but there is lots of room.
• The U.S. Postal Service (USPS) has been absolutely horrid in this move. They have threatened mail drop points like the UPS store or other mailbox outlets that they may not accept mail dropped there. That is just wrong. For anyone on the west side of 520, this makes a trip to the post office a half-hour trip (at least) when it used to be a 10-minute trip to drop a box or letter.
The USPS has also done a horrible job of emptying mailboxes in the downtown core. On a daily basis, I have found mailboxes completely full anywhere within 10 blocks of the old downtown post office.
The new Southeast Redmond location is an awful building. When they retrofitted it for counter service, they made it so you have to pull the doors open as opposed to the downtown building that had an electric door. Ever tried to pull a door open while carrying five boxes? Not easy. Even if they didn’t want to install an automatic door, they could have put in ones that opened when PUSHED in — not pulled out.
Hardly anyone comes out with packages but tons of people go in with them.
If the USPS wants to save money, moving further from their customer base is not the answer. Cutting out Saturday delivery is. And it’s about time that postal workers realize that they don’t deserve a special pension fund, just Social Security like the rest of us. Want better? Fund it yourself.
• I like that there is ample parking. And that they took out the massive amount of speed bumps that used to be in that parking lot. However, someone near the Old Redmond Schoolhouse asked me how to get to the post office, and I had no idea what to tell her (even though I knew how to get there). It’s not near any landmarks with the exception of the vehicle emissions testing station.
Michelle Timpe Quan
• Move back downtown, please! It feels so out of the way, I barely go there anymore. I now use UPS store office for postal services, too.
• We went to the Long Beach Peninsula — much smaller population than here, and we passed three post offices in a 15-minute drive. Our downtown needs a post office! How about all that new retail going in the new condos? If we’re dealing with the construction hassles, can we at least get some needed services closer to town?
• I like the ample parking and it’s closer to my house, but I find myself checking my mail less frequently because it’s scary dark in that area in the evening and I don’t feel safe. The grouchy staff is the same from the downtown location, so I usually mail things from UPS instead.