Redmond mover Two Men and a Truck has earned top honors in a recent J.D. Power and Associates study measuring customer satisfaction among full-service moving companies.

  • Monday, November 17, 2008 3:24pm
  • Business

Moving business earns top honors

Redmond mover Two Men and a Truck has earned top honors in a recent J.D. Power and Associates study measuring customer satisfaction among full-service moving companies.

The company’s office, located at NE 67th Ct., is one of more than 200 independent franchises operating across the United States.

Richard Clendenen is in his second year as franchisee of the Redmond location. He believes his team’s execution of the Grandma Rule – a proprietary approach to moving that is the foundation for the Company’s training program – has played a key role in gaining the top ranking.

“It’s exactly as it sounds,” said Clendenen of the rule. “We train our staff to treat customers the way you would want their own grandmother treated, and the result is an incredibly caring environment that exceeds the expectations our customers have.”

According to J.D. Power and Associates’ 2008 Full-Service Moving Company Satisfaction Study SM, Two Men and a Truck ranked highest in overall customer satisfaction.

The study ranked customer satisfaction levels among national moving companies based on responses from nearly 3,000 consumers who have used a full service moving company during the past 12 months.

It’s the second consecutive year Two Men and a Truck has received a customer satisfaction award from J.D. Power and Associates.

Medical software developer named semifinalist

FiatLux Imaging, Inc., an innovative medical imaging software developer, has been named semi-finalist in two categories in the Minnies awards program, recognizing excellence in radiology.

FiatLux Imaging was voted as a Best New Radiology Vendor and FiatLux Visualize as a Best New Radiology Software Product for 2008. FiatLux Visualize™ is a portable, affordable and powerful medical imaging 3D advanced visualization application that runs on off-the-shelf PCs, laptops, and mobile devices.

A leading radiology online community and news outlet, has sponsored the awards program since 2000 as a forum for radiology professionals to acknowledge the outstanding contributions of their peers. This year, the competition included 148 entrants in 13 categories.

“The Minnies are an excellent way for the radiology community to acknowledge the individuals and companies making important contributions to the medical imaging field,” said Brian Casey, editor in chief of “We are pleased to recognize such firms as FiatLux Imaging to encourage innovation and are gratified with the growing success of the awards.”

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