The UPS Store®, located at 23515 NE Novelty Hill Rd. in the Redmond Ridge area” is under new ownership with Jack Graham now leading the way.
“As a one-stop shop for shipping, postal, document and business services, we look forward to serving the Redmond Ridge and Union Hill area,” said Graham. He is looking forward to getting involved in the community and developing strong relationships with his customers.
The UPS Store offers domestic and international shipping, full-service packing, digital printing, black-and-white and color duplications, document finishing (binding, laminating, etc.), notary and printing services (business cards, brochures, training manuals, etc.), custom crating and shipping for large items (e.g., grandfather clocks, motorcycles), mailbox and postal services, office and packaging supplies and more.
According to Graham, “We are in the business of saving people time, and with shipping prices direct from UPS, we can save them money as well. At The UPS Store, we’re committed to providing convenient business solutions with world class customer service.”
In addition to being named number one in the postal and business services category for the 19th consecutive year (from 1990-2003, listed under the Mail Boxes Etc. brand) by Entrepreneur magazine as part of their “Franchise 500” ranking, The UPS Store network also received City Business Journals’ American Brand Excellence Award in the retail category for the past two years.
More than 250 businesses were rated on factors such as being easy to do business with, industry leadership, forward thinking, growing companies, ethics, growing popularity and offering a good price for what you get in return.
Prior to purchasing The UPS Store on Novelty Hill Road, Graham was in the hotel and restaurant business, most recently with Starbucks. He brings his passion for customer service to his new business. He is a lifelong Washingtonian and been an Issaquah Plateau resident for the last 15 years. He has two daughters who will assist him with his new venture.
The UPS Store at Redmond Ridge will be open Monday-Friday from 8 a.m.- 6:30 p.m. and Saturday from 9 a.m.-4 p.m. For information, call (425) 836-7755.